
Pump Maintenance Provider of the Year
Awarded to the organisation that has demonstrated excellence in the delivery of pump maintenance, repair, refurbishment and asset management services.
SPONSOR

Apex Pumps is a renowned manufacturer and supplier of industrial pumps and related equipment. Founded in 1988, the company has established itself as a global leader in providing high-quality pumping solutions across various industries such as manufacturing, oil and gas, water treatment, pharmaceuticals, and more. Apex Pumps places a strong emphasis on innovation and engineering excellence, constantly developing new designs to enhance performance and meet evolving industry requirements. Apex collaborates with industries to create customized solutions tailored to specific needs. With a global presence and a commitment to quality and innovation, Apex Pumps continues to be a trusted name in the world of industrial pumps.
entry guidance
eligibility
Open to independent service providers, manufacturers and distributors with dedicated maintenance operations.
What the Judges will be looking for
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Technical expertise
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Customer support
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Service excellence
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Innovation
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Measurable customer benefits
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A testimonial or evidence of satisfaction
APPLICATION PROCESS
All entries must be submitted online. There is an option to save your entry and complete it at a later date, but please ensure your whole entry is submitted by the deadline date below.
SUPPORTING DOCUMENTATION
Additional supporting evidence can be attached to the online entry form or emailed to hannah@touchwavemedia.co.uk . Images must be hi-res but must not exceed 10MB. Testimonials should preferably be on letter-headed paper or a time/date-stamped email with company signature. Datasheets, brochures or catalogues WILL NOT BE ACCEPTED so please refrain from sending these. Video links or links to external websites will also NOT be accepted.
closing date
The closing date for entry is 27th November 2026. Please note this date is final and will not be extended.
FINALISTS
All entrants will be informed by email as to whether, or not, they have got through to the final stage of the process after the Judging session, in January.
judging process
Our awards judging panel, comprising independent industry specialists and representatives from sponsoring organisations, will convene once the nominations period has closed.
Each nomination will be independently assessed using a comprehensive scoring framework. Judges will award each nomination a maximum of 55 points. To ensure a fair and impartial process, any judge representing a sponsoring organisation will abstain from assessing entries submitted by their own organisation. Based on the judges' scores, the highest-scoring entries in each category will be selected as finalists.
All finalists will be promoted through the editorial channels of our media partners, as well as a range of additional online and social media channels. Readers will be invited to review the shortlisted entries and cast their votes online via the awards website.
The overall category winners will be determined using a combined scoring model comprising 75% judges' scores and 25% public voting results. To ensure consistency, both judges' scores and public voting results will be proportionately converted to a score out of 100 before being combined.
In the event of a tie in the combined score, the finalist with the highest judges' score will be declared the winner. This process ensures that both industry expertise and public opinion contribute to a fair, transparent and meaningful outcome.